Terms of service

Terms of Service

Last updated: 19th January 2026

These Terms of Service (“Terms”) govern your access to and use of this website and any purchases made through it. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, you may not use our website or services.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to use our products or services for any illegal or unauthorized purpose and to comply with all applicable laws, including those relating to alcohol sales and consumption.

2. Eligibility & Legal Age

You must be of legal drinking age in your country or jurisdiction to access this website and to purchase any products.

By using this website, you confirm that you meet the legal age requirement.

3. Products & Services

We may offer:

  • Physical products

  • Limited releases

  • Pre-orders

  • Digital products, certificates, or access-based items

Product descriptions, availability, pricing, and release timelines are subject to change without notice.

4. Pre-Orders & Limited Releases

Pre-orders and limited releases:

  • Do not guarantee immediate delivery

  • May be subject to delays

  • Are produced in small quantities

Estimated timelines are indicative only and not legally binding.

5. Pricing & Payments

All prices are listed in the currency displayed on the website and include applicable taxes unless stated otherwise.

We reserve the right to modify prices at any time without prior notice.

6. Accuracy of Information

We make reasonable efforts to ensure that all information on the website is accurate. However, we do not guarantee that product descriptions, images, or other content are error-free or complete.

We reserve the right to correct errors or omissions at any time.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms an integral part of these Terms.

8. Digital Products & Certificates

Digital products, certificates, or access rights:

  • Are non-transferable unless explicitly stated

  • Do not represent equity, securities, or financial instruments

  • Provide access, priority, or entitlement as described on the product page

No guarantees of future value, availability, or outcomes are made.

9. Shipping & Delivery

Delivery times are estimates only and may vary due to production schedules, logistics, or regulatory requirements.

We are not responsible for delays beyond our reasonable control.

10. Intellectual Property

All content on this website—including text, images, logos, designs, and branding—is the property of the company and may not be used, reproduced, or distributed without prior written permission.

11. Prohibited Uses

You are prohibited from using the website or its content:

  • For unlawful purposes

  • To infringe intellectual property rights

  • To submit false or misleading information

  • To interfere with website security or functionality

12. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

13. Indemnification

You agree to indemnify and hold harmless the company from any claim arising out of your breach of these Terms or violation of applicable laws.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Chile, without regard to conflict of law principles.

15. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the website.

16. Contact Information

For questions about these Terms, please contact:

John Cook Distillery
+56995820880